1. Business Information

2. Information We Collect

When you visit our website, place an order, or contact our support team, we may collect the following information:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment details (processed securely through payment providers)
• IP address and device/browser information
• Order history and purchase activity

We only collect information necessary to process orders, improve our services, and provide customer support.

3. How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Provide customer support
• Send shipping confirmations and order updates
• Prevent fraudulent transactions
• Improve website functionality and user experience
• Comply with legal obligations
• Send promotional communications (only if you opt in)

4. Payment Security

Birkclogs does not store your full payment information on our servers. All payments are processed through secure and encrypted third-party payment gateways.

We use industry-standard SSL encryption technology to protect your personal data during transmission.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.

Cookies may be used for:

• Shopping cart functionality
• Website analytics
• Advertising and remarketing
• Performance monitoring

You can disable cookies through your browser settings at any time. Some website features may not function properly if cookies are disabled.

6. GDPR Compliance (European Customers)

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain data processing activities
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at birkclogssupport@gmail.com.

7. CCPA Compliance (California Residents)

If you are a California resident, you may request information regarding:

• The categories of personal information collected
• The purpose for collecting personal information
• The categories of third parties with whom data is shared
• Deletion of your personal information

Birkclogs does not sell customer personal information to third parties.

8. Data Retention

We retain customer information only as long as necessary for:

• Order fulfillment
• Customer support
• Legal and tax obligations
• Fraud prevention

Once no longer required, your information is securely deleted or anonymized.

9. Third-Party Services

We may use trusted third-party providers for:

• Payment processing
• Shipping and logistics
• Email communications
• Analytics and website optimization

These providers only receive information necessary to perform their services and are required to protect your data.

10. Data Security

We implement technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no online system can guarantee absolute security. We encourage customers to use strong passwords and protect their account credentials.

11. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The latest version will always be published on this page.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Birkclogs
15 Place Voltaire, Ivry-sur-Seine 94200, Île-de-France, France
Email: birkclogssupport@gmail.com
Phone: +33 7 59 18 19 17